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Salesforce Stories - Page 21

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Salesforce & Stripe team up with OpenAI for AI-powered checkout
Customer Experience

Salesforce & Stripe team up with OpenAI for AI-powered checkout

Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.

By Jed Nykolle Harme • 4 min read • Thu, 16th Oct 2025
Salesforce & AWS advance secure AI agents in enterprise change
Unified Communications

Salesforce & AWS advance secure AI agents in enterprise change

Salesforce and AWS are deepening their decade-long collaboration to boost secure AI agent adoption in enterprises, enhancing data, contact centres and procurement.

By Jed Nykolle Harme • 5 min read • Thu, 16th Oct 2025
Coveo enhances AI for Agentforce with context passthrough tools
Customer Experience

Coveo enhances AI for Agentforce with context passthrough tools

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.

By Jed Nykolle Harme • 3 min read • Thu, 16th Oct 2025
SAP appoints Lee Marshall to drive AI adoption in ANZ region
Digital Transformation

SAP appoints Lee Marshall to drive AI adoption in ANZ region

SAP has named Lee Marshall as Head of AI for ANZ to boost enterprise AI adoption, leveraging his 35+ years experience in digital and AI transformation.

By Melvin Hipolito • 3 min read • Wed, 15th Oct 2025
TeamViewer & Salesforce launch AI-powered IT support integration
Software-as-a-Service

TeamViewer & Salesforce launch AI-powered IT support integration

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

By Sean Mitchell • 3 min read • Wed, 15th Oct 2025
Salesforce & OpenAI bring advanced agents to ChatGPT
Customer Relationship Management

Salesforce & OpenAI bring advanced agents to ChatGPT

Salesforce and OpenAI expand their partnership, integrating AI and commerce features into ChatGPT to enhance enterprise workflows and customer interactions.

By Jake MacAndrew • 3 min read • Wed, 15th Oct 2025
Salesforce & Anthropic deepen AI partnership for finance & health
Marketing Technologies

Salesforce & Anthropic deepen AI partnership for finance & health

Salesforce and Anthropic have deepened their AI partnership to deliver secure, industry-specific tools for finance, healthcare, and other regulated sectors.

By Sean Mitchell • 4 min read • Wed, 15th Oct 2025
Tudor Environmental boosts efficiency with BPA Platform automation
Marketing Technologies

Tudor Environmental boosts efficiency with BPA Platform automation

Tudor Environmental has boosted efficiency by automating customer service emails and integrating systems with BPA Platform, saving 10 hours weekly.

By Sean Mitchell • 4 min read • Wed, 15th Oct 2025
Salesforce launches Agentforce 360 to unite humans & AI agents
Customer Relationship Management

Salesforce launches Agentforce 360 to unite humans & AI agents

Salesforce has launched Agentforce 360, a platform that unites human employees and AI agents to boost workplace productivity and customer service.

By Sean Mitchell • 5 min read • Wed, 15th Oct 2025
Rubrik recognised as leader in global IDC cyber-recovery report
Data Protection

Rubrik recognised as leader in global IDC cyber-recovery report

Rubrik has been named a Leader in the IDC MarketScape 2025 report for its advanced AI-driven cyber-recovery and identity resilience solutions.

By Melania Watson • 3 min read • Tue, 14th Oct 2025
Google Cloud launches Gemini Enterprise to bring AI to all staff
Hybrid Cloud

Google Cloud launches Gemini Enterprise to bring AI to all staff

Google Cloud launches Gemini Enterprise, a platform to bring advanced AI tools and automation to all staff across businesses globally.

By Sean Mitchell • 6 min read • Fri, 10th Oct 2025
Sales streaming vs. sales seeking: How RevOps just became B2B's most important team
Customer Experience

Sales streaming vs. sales seeking: How RevOps just became B2B's most important team

RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.

By Yoni Tserruya • 6 min read • Thu, 9th Oct 2025
SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer
Customer Relationship Management

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.

By Melvin Hipolito • 3 min read • Thu, 9th Oct 2025
Salesforce unveils data & AI tools to tackle governance gaps
Data Analytics

Salesforce unveils data & AI tools to tackle governance gaps

Salesforce expands its platform with new data governance and AI tools to improve enterprise AI success and security, addressing key challenges in scaling AI.

By Sean Mitchell • 5 min read • Fri, 3rd Oct 2025
Pax8 appoints Tom Gavin to lead global marketing strategy & AI push
Customer Experience

Pax8 appoints Tom Gavin to lead global marketing strategy & AI push

Pax8 has appointed Tom Gavin as Chief Marketing and Communications Officer to lead global marketing and advance its AI and managed intelligence initiatives.

By Melvin Hipolito • 3 min read • Thu, 2nd Oct 2025
AI-driven platforms & software supply chains heighten cyber risk
Data Protection

AI-driven platforms & software supply chains heighten cyber risk

AI platforms and software supply chains face rising cyber risks, urging firms to boost security and governance amid new vulnerabilities in generative AI systems.

By Sean Mitchell • 5 min read • Mon, 29th Sep 2025
Cloudera upgrades platform with Iceberg REST & AI cost savings
Data Analytics

Cloudera upgrades platform with Iceberg REST & AI cost savings

Cloudera upgrades its data platform with Iceberg REST Catalog and Lakehouse Optimizer, boosting AI efforts and cutting costs by up to 79%.

By Melania Watson • 3 min read • Fri, 26th Sep 2025
Airbyte launches Enterprise Flex for secure AI-ready data control
Data Protection

Airbyte launches Enterprise Flex for secure AI-ready data control

Airbyte launches Enterprise Flex, a data platform enabling secure, AI-ready data control with flexible deployment across cloud and on-premises environments.

By Catherine Knowles • 4 min read • Thu, 25th Sep 2025
Exclusive: Salesforce says Agentic Maturity Model is key to CIO success
Digital Transformation

Exclusive: Salesforce says Agentic Maturity Model is key to CIO success

Salesforce's Agentic Maturity Model is emerging as a crucial tool for CIOs striving to drive success and innovation within their organisations.

By Jake MacAndrew • 4 min read • Thu, 25th Sep 2025