Merchants Stories - Page 5

Australian Stories

Merchants stories

Australian retailers face rise in crime & cybersecurity woes

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

By Kaleah Salmon • 3 min read • Thu, 27th Mar 2025

Fintech

J.P. Morgan partners with Quest to enhance Aussie payments

J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.

By Sean Mitchell • 2 min read • Fri, 18th Oct 2024

Payment Technologies

Sydney startup Pyng aims to eliminate surcharge fees

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

By Sean Mitchell • 3 min read • Tue, 24th Sep 2024

Global Stories

Merchants stories

Crypto

Paynt acquires E-xact to boost North American payment growth

Paynt acquires Canadian payments firm E-xact to boost North American growth, targeting a further US acquisition by late 2025.

By Catherine Knowles • 3 min read • Fri, 13th Jun 2025

Crypto

Trek enhances BOPIS with Gr4vy for seamless shopping

Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025

Fintech

Ecommpay shortlisted for four Retail Systems Awards 2023

Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.

By Kaleah Salmon • 2 min read • Fri, 28th Mar 2025

Network Infrastructure

Airwallex partners with Discover to expand payment options

Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.

By Catherine Knowles • 2 min read • Thu, 20th Mar 2025

Customer Experience

Loop & Global-e partner to simplify global returns

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

By Catherine Knowles • 3 min read • Thu, 13th Feb 2025

Data Analytics

Searchspring reports 55% surge in 2024 Black Friday sales

Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.

By Kaleah Salmon • 3 min read • Mon, 30th Dec 2024

Customer Experience

Yuno introduces Mastercard's Click to Pay for clients

Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the eCommerce experience.

By Kaleah Salmon • 2 min read • Fri, 29th Nov 2024

Unified Communications

United Cellars wins at Asia eCommerce Awards 2024 for innovative CX

United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024

eCommerce

Printful & Printify announce merger for sustainable growth

Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.

By Kaleah Salmon • 3 min read • Fri, 8th Nov 2024

Stories from Other Regions

Merchants stories

Payment Technologies

PayNet & Ant drive SME growth through Alipay+ collaboration

PayNet and Ant International have significantly boosted Malaysian SMEs' growth in 2024, with Alipay+ driving over 80% of cross-border QR payments via DuitNow.

By Sean Mitchell • 3 min read • Mon, 17th Mar 2025

eCommerce

eCommerce merchants sway towards ESG-focused providers

A recent survey by Ecommpay reveals that 61% of eCommerce merchants prefer payment providers prioritising Environmental, Social, and Governance principles.

By Kaleah Salmon • 3 min read • Tue, 7th Jan 2025

Customer Experience

Loop acquires Wonderment to enhance Shopify solutions

Loop has acquired Wonderment to enhance its commerce operations for Shopify merchants, combining AI insights with real-time shipment tracking.

By Catherine Knowles • 3 min read • Fri, 13th Dec 2024

Customer Experience

Don't ignore payments tech ahead of retail's most important events

As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.

By Carol Grunberg • 4 min read • Mon, 18th Nov 2024

Insurance

Finkeda empowers rural India with more than 36,000 merchant hubs

Finkeda has launched over 36,000 merchant hubs across India, providing vital financial services to rural areas and enhancing local economic empowerment.

By Kaleah Salmon • 2 min read • Fri, 15th Nov 2024

Customer Experience

PicoNext launches AI-powered app for Shopify DPP creation

PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.

By Kaleah Salmon • 2 min read • Tue, 5th Nov 2024

Customer Experience

UK retailers lose $2.6 billion annually to policy abuse

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

By Catherine Knowles • 3 min read • Tue, 15th Oct 2024

Software-as-a-Service

Shopline introduces a new B2B commerce solution for brands

SHOPLINE has launched its B2B Commerce Solution, aiming to transform the buying experience for brands with enhanced digital capabilities and customer support.

By Kaleah Salmon • 2 min read • Tue, 8th Oct 2024