Merchants Stories - Page 4

Australian Stories

Merchants stories

Castles opens Melbourne hub to drive Pacific growth

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025

Customer Experience

PayPal launches Fastlane to boost guest checkout in Australia

PayPal has launched Fastlane in Australia, speeding up guest checkout to cut cart abandonment and boost conversion rates for local retailers.

By Melvin Hipolito • 3 min read • Thu, 11th Sep 2025

Global Stories

Merchants stories

Crypto

Ant backs Google's Universal Commerce Protocol push

Ant backs Google's new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

By Sofiah Nichole Salivio • 4 min read • Wed, 14th Jan 2026

Crypto

Mastercard links with TerraPay to boost wallet tap-and-go

Mastercard and TerraPay team up to let mobile wallet users tap and pay at over 150 million Mastercard contactless locations worldwide.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026

Data Analytics

Forter unveils AI copilot to tackle surging fraud risk

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

By Sofiah Nichole Salivio • 4 min read • Fri, 9th Jan 2026

Gaming

Boku rides wallet boom as EBITDA surges & volumes soar

Boku lifts H1 revenue 34% and EBITDA 53% as merchants shift from cards to wallets, pushing payment volumes to $7.4 billion.

By Catherine Knowles • 6 min read • Thu, 18th Dec 2025

Data Analytics

Study finds value for money trumps price in eCommerce

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025

Biometrics

AI 'agentic' tools to drive surge in cyber fraud by 2026

Autonomous 'agentic' AI fraud tools set to intensify cybercrime by 2026, forcing firms to fuse human judgment with smarter machine defences.

By Shannon Williams • 5 min read • Wed, 17th Dec 2025

Fintech

Ecommpay gains full DAC approval for accessible site

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025

Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025

Marketing Technologies

Riskified urges fraud vigilance as holiday eCommerce surges

Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025

Unified Communications

Gr4vy partners with Mastercard to simplify global payment access

Gr4vy teams up with Mastercard to offer merchants worldwide seamless access to advanced payment solutions via its no-code platform.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025

Risk & Compliance

AI-driven shopping surges, raising new risks for merchants

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

By Catherine Knowles • 4 min read • Thu, 23rd Oct 2025

Fintech

Findi to acquire Sphere for Good, driving climate fintech in India

Findi Group will acquire Sphere for Good in an all-share deal to expand climate fintech solutions across India's vast market.

By Melania Watson • 3 min read • Wed, 22nd Oct 2025

Fintech

LegitScript unveils automated KYB checks to boost onboarding

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025

Marketing Technologies

Chargebacks911 report reveals USD $170 billion hit from fraud

Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.

By Shannon Williams • 3 min read • Wed, 16th Jul 2025

Customer Experience

Ecommpay adds Visa Instalments to streamline high value payments

Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.

By Sean Mitchell • 3 min read • Wed, 25th Jun 2025

Stories from Other Regions

Merchants stories

Fintech

Blink unveils Card Present API for real-time ISV pay

Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.

By Karen Joy Bacudo • 3 min read • Wed, 14th Jan 2026

Disaster Recovery

Ecommpay shortlisted for four awards at FStech 2025

Ecommpay has been shortlisted for four FStech 2025 awards, underlining its role in driving innovation, security and inclusion in payments.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026

Fintech

Prommt, Payit teams up to boost open banking payments in UK

Prommt partners with Payit by NatWest to enhance open banking payments, offering UK businesses instant, secure transactions and improved customer experience.

By Jed Nykolle Harme • 3 min read • Fri, 15th Aug 2025