Australian News - Page 10 - IndustrialDay Australia

Manhattan adds AI explainability to ActivePlanning

Planners can now see why forecasts changed, as Manhattan embeds plain-language AI explanations inside ActivePlanning rather than forcing spreadsheet checks.

By Mark Tarre • 4 min read • Last month

Fintech

B2Bpay urges firms to rethink card payments before ban

Businesses may see credit card rewards shrink as the Reserve Bank of Australia's surcharge ban and lower fees prompt banks to trim offers.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Australian firms race to appoint chief AI officers

Almost half of Australian organisations now have AI chiefs, with the role set to become a permanent fixture as governance concerns grow.

By Mark Tarre • 4 min read • Last month

Fleet Management

BYD Australia partners with Smart on novated leases

Eligible Australian car buyers will soon be able to bundle EV running costs into pre-tax salary payments at BYD dealerships.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

Elemental Concept expands to Australia with CX model

The consultancy is betting that Australian buyers will back a decision-led CX model as brands struggle to prove revenue gains from journey redesigns.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Last month

Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Last month

Data Protection

When you outgrow Shopify: the web hosting decision behind going self-hosted

Rising sales can make hosted eCommerce plans costly and restrictive, pushing merchants towards self-hosted stores with better control and lower fees.

By Mark Tarre • 6 min read • Last month

Data Protection

Oracle, Ingram Micro strike Australian distribution deal

Australian enterprises will gain wider access to Oracle's cloud and AI tools as demand for multicloud infrastructure and data security rises.

By David Shilovsky • 4 min read • Last month

Data Analytics

Early mortgage hardship boosts repayment recovery: Experian

Borrowers who seek help before falling behind on mortgages are far more likely to recover, with 87% back on track within six months.

By Karen Joy Bacudo • 3 min read • Last month

Generative AI

AI search tools slash website traffic by up to 80%

Businesses risk losing up to 80% of web traffic as AI answers keep users from clicking through to original search results.

By Sean Mitchell • 5 min read • Last month

Customer Experience

Australians still trust physical mail over digital

Digital fatigue and scam fears are helping keep posted letters credible, with 78% wanting important government messages by mail.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Network Infrastructure

URSYS & CID Group launch sovereign connectivity pact

Critical infrastructure operators could gain a single managed route for sensitive data as the partners remove reliance on public internet paths.

By Sofiah Nichole Salivio • 4 min read • Last month

Wi-Fi

Australia warning test shows Cell Broadcast blind spot

Millions could miss emergency warnings despite WiFi Calling, as the national test showed phones need active mobile signal to receive Cell Broadcast alerts.

By Sean Mitchell • 4 min read • Last month

Fintech

Block Earner launches Australia's first crypto loans

Australian borrowers can now access AUD loans against crypto holdings without selling, as a licensed platform moves digital assets into mainstream credit.

By Sean Mitchell • 4 min read • Last month